SHIPPING COST
Special Deals - All orders over $60 get Free Shipping within to the Lower 48 U.S. States.
 

  WE DO NOT SHIP OUTSIDE THE CONTINENTAL UNITED STATES AT THIS TIME.

Shipping--
Items shown are either in stock or on order. As most merchandise is imported, we cannot always predict accurately when an out of stock item might be received or for that matter might be discontinued. We will however, inform you by Email as to the status of any item which cannot be shipped within 3-7 working days. Upon receiving your order, we will confirm the status by Email. We do not bill until the merchandise is prepared for shipping. Shipping charges shown below represent shipments within the Lower 48 United States. Shipping charges outside this area will be quoted upon request.

Merchandise Amount:         Shipping Charges:
$ 0.00-$15.00...............................$4.95
$15.01-$25.00...............................$5.95
$25.01-$35.00...............................$6.95
$35.01-$45.00...............................$7.95
$45.01-$60.00...............................$8.95
$60.01 and over...........................$Free!
(Orders shipped within Ohio are subject to a 7% Sales Tax)

Backorders/Split shipments:
Total shipping charges on split shipments (backorders) will be the same as everything being shipped at one time.

Shipping and Returns All orders are carefully packed and shipped via insured UPS or USPS Priority Mail. Please open and inspect all packages when you receive them. We may be unable to fix problems not discovered in a timely fashion.

Missing or Wrong Items: Please check your invoice to make sure the item hasn't been backordered, then mail us at sales@yepwehavethat.com. If you are unsatisfied with an item, please mail us at the same address. No returns are accepted without prior authorization.

Shipping Damage:
If your package arrives in anything but pristine condition, it is UPS or USPS damage. We inspect, package and ship with the utmost care. Unfortunately, due both to the fragile nature of some of these items and the rigors of current shipping practices, some items do not arrive unscathed. Even if the box shows no apparent damage, please open and inspect your purchase immediately upon receiving it. Damage in transit does not always affect the shipping packaging. Shakes, drops, and other inept or abusive handling can harm your gift without leaving visible signs on the outside of the box. Please double check and let us know if any damage is found and save the shipping box and packaging. While we would like to handle everything for you, the shippers require that you the receiver handle any damage reports.
If the package shipped UPS - Please call UPS Customer Service at 1-800-PICK-UPS (1-800-742-5877) to report any damage to UPS shipments. Then please call us at (937) 558-7939 or mail us at sales@yepwehavethat.com. UPS will normally send someone to inspect the package. We cannot refund or replace damaged merchandise without this inspection. We apologize for any inconvenience this may cause.
Priority Mail - Please call us at (937) 558-7939 or mail us at sales@yepwehavethat.com. In both case you may be asked to hold on to the original shipping container as they process the claim.

PRIVACY POLICY

Thank you for visiting YepWeHaveThat. We use secure servers to protect your information, but if you have any concerns, please feel free to place orders by phone, Monday to Friday 9am to 5pm EST 1-937-558-7939. Privacy is one of our highest concerns at YepWeHaveThat. The following is the Privacy Policy for this site, which demonstrates our commitment to privacy and security. Please read it through.

Visitors to this site -
We do not collect information on visitors to this site beyond what is ordinarily captured in a web server log. The log information consists of an IP address (which may be used to look up the domain name of the visitor, but no other information about the visitor), and the time of the visit to each page. This information is only used for reporting statistics to the webmaster about traffic to the site, so the performance and effectiveness of the site can be assessed.

Persons who purchase -
Information submitted by persons who make purchases on this catalog site is used only to fulfill the order. The information given is not shared with third parties except as needed to effect financial transactions, unless such disclosure is required by law or other special cases described below.. Persons making purchases on the YepWeHaveThat catalog site also have the opportunity to receive email announcements from us. Email addresses are used only for that purpose, and are not given to anyone else.

Special Cases -
It is YepWeHaveThat’s policy not to use or share the personal information about visitors of vendors in ways unrelated to the ones described above. However, YepWeHaveThat may disclose personal information about visitors or vendors, or information regarding their use of the service provided by YepWeHaveThat, if we believe we have a very good reason to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Access Terms; to operate the Services properly; or to protect the YepWeHaveThat partners and customers.

Cookies -
A "cookie" is a small data file that is placed on your hard drive when you visit certain Web sites. The YepWeHaveThat site uses cookies to keep track of your shopping cart purchases as you shop on the site. 

Children's Privacy -
Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws. We do not collect information on children and do not have Web pages designed for children. We encourage parents to take an active role in supervising children's use of the internet.
 
Our Commitment to Data Security - The YepWeHaveThat On-Line Catalog has security measures in place to protect the loss, misuse, and alteration of the information under our control. The YepWeHaveThat catalog runs on a server that uses secure mode (SSL) during login and checkout. Thus, passwords and payment information are communicated in encrypted form. Credit card information is initially kept to process the transaction but then discarded after authorized. While we make every effort to ensure the integrity and security of our network and systems, we cannot absolutely guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.

Questions About YepWeHaveThat Practices or Policies-
If you have any questions about this Privacy Policy or the practices described herein, you may contact:

YepWeHaveThat
4920 Caracara Court
Dayton, Ohio 45424

Revisions to This Policy
YepWeHaveThat reserves the right to revise, amend, or modify this policy, or our other policies at any time. However, we do not intend to lessen control of your information or compromise your privacy.

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